If you believe that you are with someone who is seriously ill or injured and their life is at risk please call or text 999.
- Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.
- Text 999 using the Emergency SMS text service: Emergency SMS text service.pdf [pdf] 920KB
- Call 111 when it's less urgent than 999.
Other options in a non life-threatening emergency
If you or the person you are with does not need immediate medical attention, please consider other options before dialling 999 or 111.
- self care at home
- talking to a pharmacist
- visiting or calling your GP
- going to a local NHS walk-in centre
- attending an urgent care centre or minor injuries unit
- making your own way to your local A&E department – arriving in an ambulance does not mean you will be seen any quicker
- Call the Navigation Hub if you have made a referral
- Contact your Care Co-ordinator /clinic if you are accessing Rise services.