Privacy Policy

This privacy statement sets out how Coventry and Warwickshire Partnership NHS Trust uses and protects any data that you give Coventry and Warwickshire Partnership NHS Trust when you use this website.

Coventry and Warwickshire Partnership NHS Trust is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Coventry and Warwickshire Partnership NHS Trust may change this statement from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28/01/2013.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and areas of the Trust you are interested in finding out more about

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping, to see how many people use our website and which areas are of most interest.
• We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

The Trust is obliged to actively manage all data in accordance with its own data protection policy and the Data Protection Act 1998.

The Foundation Trust membership database is currently maintained on the Trust’s behalf by Member Engagement Services (MES), and management arrangements are run through a comprehensive series of formal statements and policies available as appendices to this plan.

We use information held about an individual’s membership in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Information Governance Department, Coventry and Warwickshire Partnership NHS Trust, Wayside House, Wilsons Lane, Coventry, CV6 6NY

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

• Stored on a database provision. This is agreed to in our contract with the database provider.
• to conduct reporting and information management processes.