Guidance for Parents

Early support in the community

We deliver a range of early support, information and guidance in the community for Children, Young People, Parents/Carers and our wider communities to offer early support, information and guidance on any emerging mental health issues. We call this support our community offer, and have started this work across Warwickshire in 2018, working increasingly with community partners to develop a local offer across North Warwickshire District, Nuneaton & Bedworth Borough, Warwick District, Stratford District and Rugby Borough and we report locally to various multiagency groups. The plan is for the starting Community Offer which is essentially the same in each of the five areas, expands over time, reflecting on local needs. The Community Offer consists of 1-1 consultations with a clinician, training, themed coffee mornings focusing on areas of requested support. We hope to add to this with the support of partners, if you are a local organisation or a parent who would like to know more or support this please email us on rise

See what is available in your area below:

Warwick District Jan 19 - Jul 19.pdf [pdf] 1MB

Nuneaton & Bedworth District Jan 19 - Jul 19.pdf [pdf] 1MB

Stratford Distrist Jan 19 - Jul 19.pdf [pdf] 1MB

North Warwickshire District Jan 19 - Jul 19.pdf [pdf] 1MB

Rugby District Jan 19 - Jul 19.pdf [pdf] 1MB

Coventry support: Coventry Primary Mental Health Service (PMHS) offers support, information and guidance on emerging mental health issues similar to Warwickshire Primary Mental Health Team (PMHT), please note the service model is different to Warwickshire PMHT, due to commissioning arrangements. We have a presence at the Family Hubs across the city. Your Hub worker may invite you to join a consultation to discuss your child’s needs. We also provide an enhanced service to Primary and secondary schools across the city. Here we offer  consultations and training to staff, classroom workshops and assemblies to children and young people. Again, you may be invited in to join the consultation. Topics that we offer to children and young people may include mental health awareness, body image, resilience and exam stress.


Community support


Recovery and Wellbeing Academy - variety of free courses to support your wellbeing

Parenting Project - free counselling service

Children and Family Centres - locations and details of what is available

Services Navigator - helping you to understand what services are available

The Laura Centre - bereavement support

Winston's wish - bereavement support for children

Escape Arts - local events



Recovery and Wellbeing Academy - variety of free courses to support your wellbeing

Family Hubs - details of what a family hub is and what support they offer

The Laura Centre - bereavement support

Winston's wish - bereavement support for children

Why has my child been referred to Rise?

Our Rise Service supports children, young people around emotional and mental health wellbeing. Rise is an umbrella term for a number of services, but a referral into Rise does not mean your child will need every service.

How does my child get referred to Rise?

If you are not accessing Rise services but worried about a child or need advice and support for coping with anything affecting your child's emotional or mental health, there are different ways to seek help.

  • Speak to your GP
  • Speak to the school about your concerns
  • Visit one of our community hubs

For advice on specific treatments and conditions, please visit the NHS website.

If your child requires more immediate support, there are additional support services available.

Are you already accessing Rise and continue to be concerned?

If you are accessing Rise but still concerned please get in touch with the local office so they can get in touch with the clinician in charge of your case. If you continue to be concerned please contact our PALS/Complaints department.

Support for your own mental health 

It is really important that families look after their own mental health. Sometimes when a child or young person experiences mental illness it can have an impact on the people caring for them. Children and young people will often look up to their parents/carers and if they see you managing your own mental health it may encourage them to do the same. By looking after your own mental health, you will be more able to look after your child/young person with their difficulties.

If you are concerned about your own emotional wellbeing then you may want to discuss this with you GP. You may also find some of the websites below useful:




Mental Health Foundation

Royal College of Psychiatrists

Books on Prescription for Warwickshire


NHS Mental Health Page

NHS App Page

Sam Anxiety App


Family Information Service

If you or your family needs some information, signposting and support around areas such as affordable childcare, mediation and contact, divorce & separation, finance, health, bullying, support groups and parenting, then please get in touch with the Family Information Service. We have started to work in partnership with Warwickshire to make sure we get the right support to our families. Click here for the Warwickshire service and click here for the Coventry service.

Parent Advice Line Coventry

Parent Line can be reached by calling 01926 626 590 between 5pm and 8pm Monday to Friday for parents to contact a school nurse to discuss any child health concerns they may have. For more information, view the website here.

Chat Health Parent Warwickshire

If you are the parent of carer of a school aged child, you can text a school nurse on 07520 619 376 Monday to Friday from 9am to 5pm. To find out more visit the Healthchat website here.